Products that are in stock and ordered before 15:00 will be shipped by us the same working day via PostNL. If you have placed an order after 15:00, we will ship it the next day with PostNL.If you place an order over the weekend, we will ship it on Monday. Your order will usually be delivered to you the next day. However, PostNL may take longer. Unfortunately, this is beyond our control. To be on the safe side, please take the extra delivery time into account when placing an order. If you have not received any information after 4 working days, please contact us. Other standard delivery times apply for deliveries outside the Netherlands: 3 to 7 working days within Europe and 5 to 12 working days outside Europe.

For shipping within the Netherlands, you pay the standard rate of €4.90. Different rates are charged for orders outside the Netherlands. The amount will be quoted at checkout, once you have entered the delivery address.

You can pick up your order at our location. You will automatically receive an email when you can pick up your order. If you order during the week you can pick up your order the next day between 12:00 and 17:00. On weekends we are closed. If you order on Friday to pick up at our location, you can come at Monday between 12:00 and 17:00.
We are located at vulcanusweg 279-3 in delft.

Yes, you can do so within 14 days of receiving your order. If you want to return a item please email us with your order number at info@byperin.nl or use the contact form. Unfortunately, we cannot take back earrings for hygienic reasons. We always process returns within a few working days. As soon as your return has been processed, you will receive an e-mail with information about the refund.

Because the prices are as low as possible, unfortunately there are no guarantees on the jewellery. If you have received your jewellery broken or something breaks within 2 weeks, we can repair/replace it. It is your responsibility to inform us in good time within 2 weeks. If you do this after 2 weeks, we are not liable!

To determine your ring size, we have created a page for you with all the explanations and tools. See link Ringsize measuring

We know how tempting it is to wear your jewellery all day, but we recommend you follow the following recommendations so you can enjoy your gold-plated jewellery for as long as possible: - Remove jewellery when showering, swimming and exercising. If gold-plated jewellery comes into contact with water or sweat, it will discolour more quickly. -Avoid contact with perfumes, creams and other cosmetics. - Store your jewellery separately and seal it in a jewellery box to prevent oxygen from entering. Over time, your jewellery will oxidise and lose its shine. This can be reduced by using a sealed jewellery box. It also depends on the acidity of your skin and how quickly your jewellery changes colour. Skin acidity is affected by factors such as food and sweating.

Use this text to answer questions in as much detail as possible for your customers.

You can pay via IDEAL, Mastercard, Visa, PayPal or Klarna (post-payment), among others.

Have you received your jewelry broken/broken? Send a photo of the jewellery with your order number to our e-mail address info@byperin.nl